ACCESSIBILITY STATEMENT

renatta&go is committed to making its website accessible in accordance with Royal Decree 1112/2018, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, and in line with Law 11/2023.

This accessibility statement applies to the website:

https://www.renattandgo.com/

Compliance status

This website is partially compliant with WCAG 2.1 level AA accessibility guidelines, due to the exceptions and non-compliance detailed below.

Inaccessible content

The content listed below is inaccessible for the following reasons:

  • Lack of conformity: Some keyboard navigation elements (focus indicators) may not be fully visible in dynamic sections such as the shopping cart or country selectors.
  • Information structure: Some product images may lack adequate descriptive alternative text (alt attribute) for screen readers, although we periodically review this content to make it as descriptive as possible.
  • Navigation: Certain dropdown menus may present sequential access difficulties for users who only use the keyboard.

However, we have invested in tools and technical developments to facilitate navigation and make it accessible to everyone.

Accessibility Tools and Features

To help visitors customize their browsing experience, our website includes an Accessibility Menu, which can be opened by clicking the accessibility icon or pressing CTRL + X.

To help visitors customize their browsing experience, our website includes an Accessibility Menu, which can be opened by clicking the accessibility icon or pressing CTRL + X.

One-Click Accessibility Profiles

These preset profiles make quick adjustments based on common needs:

  • Epilepsy Safe: Reduces flashing or animated content.
  • Vision Impaired: Increases text size, contrast, and visual clarity.
  • Cognitive Focus: Simplifies design and highlights key elements.
  • ADHD Friendly: Decreases distractions and reduces page movement.
  • Motor Impaired: Improves keyboard accessibility and simplifies interactions.
  • Color Blind: Applies supportive color filters for better differentiation.

Text and Display Adjustments

Visitors can control how text and visual content appear:

  • Larger text
  • Text spacing and line height
  • Text alignment
  • Larger cursor
  • Dyslexia-friendly font
  • Image tooltips
  • Hide images and pause animations

Color Adjustments

Tools that support visibility and contrast preferences:

  • Invert colors
  • Adjust brightness, contrast, and saturation
  • Apply color filters (grayscale, red/green, blue/yellow, green/red)

Navigation and Reading Support

Features designed to assist with reading and orientation:

  • Reading line and mask
  • Highlight links
  • Page reading (text-to-speech)
  • Page structure mode
  • Full keyboard navigation support

Widget and Design Controls

Users can also customize how the Accessibility Menu itself appears:

  • Large widget mode
  • Multilingual menu
  • Move widget (left/right) or hide it
  • Reset settings: restores all accessibility preferences to default

Technical Approach

Our website is built using modern technologies that support accessibility, including:

  • Semantic HTML
  • WAI-ARIA attributes
  • CSS for layout and visual styling
  • JavaScript for interactive components

These technologies help ensure compatibility with major browsers (Chrome, Safari, Firefox, Edge) and assistive tools such as JAWS, NVDA, and VoiceOver.

Continuous Improvements

We regularly perform the following actions:

  • Review of content and code updates.
  • Automated and manual accessibility testing.
  • Monitoring of accessibility guidelines and regulatory updates.
  • Maintenance of a continuous improvement plan.

Limitations and Third-Party Content

Despite our efforts, some parts of the site may not be fully accessible:

  • Third-party integrations (apps, embedded widgets, reviews, videos).
  • User-generated content.
  • Legacy media or old page templates.
  • External services beyond our control.

If you encounter any barriers, we will make reasonable efforts to provide accessible alternatives upon request.

Here is the translation, maintaining the professional and approachable tone of the rest of your accessibility page:

Feedback and Contact Information

Your feedback on our website's accessibility is very valuable to us. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: help@renattandgo.com

Phone: 915624602

Address: Calle Rafael Calvo, 9. 28010 Madrid